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Call Center Terminologies 101
No Comments“FLOOR” – refers to the operating office of a call center. Composed of cubicles in where the agents take or make calls to customers. Floor is what call center people refer to as the production work place.
FOR MORE PLS GO TO:http://graveyardacw.blogspot.com/
Published on July 12, 2009 · Filed under: -For Moderation; Tagged as: call center, call center culture, call center lingo, slang
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